This site describes the services of Info Action, which makes best use of all approaches for delivering information:
This may be technical writing, technical illustrating, online help or e-learning.
Many customers tend to think of technical writing as dour, boring manuals and guides. In fact most of our technical writing work is for online content, with some of it highly interactive multimedia. Even our manuals are beautiful!
We are expert in the production of online help using Author-it and RoboHelp. We have examples of online help using Javahelp, WebHelp, HTML Help, web sites and winhelp. Some of our solutions and original workarounds are the most advanced available.
Many IT and engineering companies decide in haste that they need a "technical writer" or a "graphic designer" before we meet them. In most cases, what they really need is information, and a company that can provide expert, unbiased advice about the best way to distil and deliver that information.
User support (or user assistance) can take many forms aside from text, including Flash animations, interactive Flash movies and Flash games, e-learning, and illustrating.
New: Info Action designs and creates online help for the world's best contracting agency timesheet system Etime Biz.
Info Action is located in Sydney, NSW, Australia. We can work on your premises, or work remotely (including overseas work). Some examples are shown on this web site.
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About us...
A team of highly-experienced communicators, with skills in technical writing, illustrating and online information design.
We create technical manuals, online help and Flash for all types of software and business processes.
Expert and efficient with Word, FrameMaker, Robohelp, Author-it, Flash and Dreamweaver
We are located in Sydney, but we can also work on your premises or remotely, offering either fixed-price work or hourly rates.
from ideas to lucid information
Benefits to you ...
Save time We create information quickly and efficiently. We are productive from the minute we begin working for you.
Rationalise Let your key staff members focus on what they do best. Outsource the technical writing and illustrating for maximum value.
Get results We build on solid technical and business knowledge to distill the important information. We do more than just technical writing – we add value.
More about Info Action's services
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